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Privacy Policy

1. Data Controller

 

My Concierge Service
Carrer Balears 93, 17252 Calonge
Contact email: contact@maconciergerie.es

The data controller is the person or entity that determines the purposes and means of the processing of personal data.

2. Data collected

 

As part of the operation of the site, we may collect the following data:

  • Name

  • First name

  • Mailing address

  • Phone number

This information is usually collected via:

  • Contact form

  • Information requests or quotes

  • Voluntary contact initiated by the user

No other data is collected without your knowledge.

3. Purpose of data collection

 

The data is collected solely for:

  • Respond to your requests via the contact form

  • To contact you following an information request

  • Provide a personalized service or quote

  • Provide customer follow-up

This data is not used for commercial purposes without your consent, nor is it sold to third parties.

4. Legal basis for processing

 

The treatments are based on:

  • Your consent (when you fill out a form)

  • The legitimate interest of My Concierge Service (customer relationship management)

5. Data retention period

 

Your personal data is stored:

  • Maximum 3 years after the last contact if you are not a customer

  • During the term of the contractual relationship, if you become a customer

  • Then archived if necessary for legal obligations.

6. Data Recipients

 

Your data is never sold.

They may only be accessible to:

  • My Concierge Service

  • The website host (Wix), strictly for technical reasons

Wix may store data on servers located outside the EU, but provides safeguards compliant with the GDPR.

8. Your rights (GDPR)

 

In accordance with regulations, you have the following rights:

  • Right of access: to know what data we hold about you

  • Right of rectification: correcting inaccurate information

  • Right to erasure: request the deletion of your data

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability

To exercise your rights, contact us at: contact@maconciergerie.es

9. Cookies

 

The site may use technical or statistical cookies (Wix Analytics).
You can manage your preferences via your browser settings.

No advertising cookies are installed without your consent.

10. Changes to the Privacy Policy

 

This policy may be updated at any time.
Any changes will be published on this page.

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